Vice President of Global Renewals

Join HV in revolutionizing the IT storage industry and positively impacting businesses worldwide. Suppose you are passionate about collaborating with Sales Organizations to drive customer success through Client Renewals. You are ready to take on a leadership role in a dynamic and fast-paced environment. In that case, we want to hear from you! Apply now for the Vice President of Renewals position at Hitachi Vantara.

Company Overview: Hitachi Vantara is a leading IT storage company that provides innovative solutions for data management and storage needs. Focusing on cutting-edge technology and exceptional customer service, we empower businesses to optimize their data infrastructure for maximum efficiency and productivity.

Role Overview: We seek a dynamic and experienced Vice President of Renewals to join our team. This role is to lead a renewal enablement and support team that will:

1. Enable and secure renewal revenue through strong alignment, collaboration, and world-class renewal support for the sales organization.
2. Ensure accurate and timely renewal quotes to our clients through our sellers,
3. Refine and improve our renewal processes' effectiveness, efficiency, and productivity.

The VP of Renewals will collaborate closely with sales leadership and team members to coordinate efforts and uphold the highest customer satisfaction standards.

Responsibilities:

• Collaborate with sales leadership to develop strategies and processes for renewals in alignment with company goals and objectives.
• Collaborate with Sales leadership to shape the optimal company revenue strategy from our renewal assets via annual renewal planning, goal setting, and tactical renewal execution of target renewals for each fiscal year.
• Coordinate with team members and sales leadership to ensure renewal quotes are accurate, timely, and contractual requirements and customer needs.
• Drive the accuracy of renewal assets to minimize revenue loss.
• Highlight and measure on-time and in-quarter renewal accuracy, providing regular reports and analysis to senior management.
• Build client confidence in our renewal assets by ensuring accuracy, transparency, and reliability in all renewal data and processes as needed.
• Develop and implement best practices for renewal processes, continuously seeking opportunities for improvement and optimization.
• Provide leadership, guidance, and mentorship to the renewal team, fostering a culture of excellence, collaboration, and customer focus.

Qualifications:

• Bachelor's degree in Business Administration, Sales, or related field; MBA preferred.
• Proven track record of success in a renewal or customer retention role within the IT industry.
• 10+ years of renewal leadership experience with an OEM.
• Strong understanding of sales processes and methodologies, with experience in coordinating efforts between sales and renewal teams.
• Excellent analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders at all levels.
• Demonstrated leadership experience, with the ability to inspire and motivate team members to achieve goals and exceed expectations.
• Strategic mindset with a focus on driving results and delivering value to both the company and its customers.

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Last updated on Apr 29, 2024